Do you need further help from The 98%?

These signpost pages are designed to give you direction and empower you to take control of your next steps. Before reaching out to The 98%, we encourage you to report to the official organisations listed below which should provide advice, guidance, and legal protections. While responses or action aren’t always guaranteed, making a report is important as it creates a record and ensures you’ve taken the proper steps which you can refer to in future, if needed.

Once you’ve explored those options, or if you just need someone to walk with you through the process, The 98% is here to share knowledge, confidence, and tools that help actors and creatives protect themselves, make informed choices, and feel supported.

Here’s the experience we bring:

  • Understanding your options - Clear information about reporting processes, rights, and safe ways to raise concerns.

  • Trauma-informed perspectives - Insight from professionals experienced in supporting victims of harassment, misconduct, and abuse.

  • Industry-specific guidance - Advisors with knowledge of agency practice, contracts, and navigating professional challenges.

  • Mental health and wellbeing - Awareness of approaches such as counselling, NLP, and creative-focused strategies for managing stress, anxiety, or trauma.

  • Education and empowerment - Helping people recognise red flags, understand their experiences, and develop strategies for staying safe in the industry.

The 98% CIC draws on experience across mental health, workplace misconduct, sexual violence support, and creative industry advocacy. Our aim is to help the community feel informed, supported, and empowered – not just in the moment, but in building safer, healthier careers long term.

Change happens when knowledge is shared, voices are raised, and no one is left to face challenges alone.

Rogue Agent Practices

If you’ve been tracking concerning behaviour and have pieces of evidence, a paper trail, or reports from other actors, The 98% may be able to help you safely shine a light on patterns of misconduct, or help support you with next steps.

The 98% can work with you if you have:

  • Collated documentation: emails, contracts, receipts, or other records showing repeated unethical or unlawful behaviour.

  • Witness accounts or multiple reports pointing to a pattern.

  • Evidence you believe demonstrates breaches of Employment Agency Standards (EASI) or other professional regulations.

  • A clear set of questions you want answers to, or a situation where you want to know whether others have experienced the same.

Examples of actionable concerns:

  • Rogue agent or agency activity that exploits actors, parents, or other industry members.

  • Practices that appear to contravene legislation or standard professional conduct.

  • Repeated red flags, such as coercion to pay for services, threats, or non-transparent contracts.

  • Patterns of behaviour that indicate systemic abuse or misconduct.

Next steps and resources:

  • DIY Investigations – An upcoming blog post guiding you through safely gathering evidence and documenting patterns.

  • Cases The 98% has helped with – Examples of investigations and stories where The 98% has supported actors to expose rogue practices.

We might be able to:

  • Advise on next steps.

  • Offer resources.

  • Help investigate safely.

  • Connect you with members of our team for further support.

  • Use collated information to inform the wider community to protect others and expose rogue practices to inform and educate.

Contact us if you’d benefit from help or support, or if there’s something you think The 98% should know/be aware of. Don’t forget to refer to our articles and blog posts under ‘Industry Insights’ for guidance, information, and things to be aware of.

Industry Bodies & Reporting Channels

Before reaching out to The 98%, you may want to explore the official channels available to actors and creatives. While these organisations don’t always take action in the way you might expect or hope for, they are recognised industry bodies with formal structures in place for reporting.

Spotlight → spotlight.com
Spotlight is the UK’s main casting platform and, as such, has a responsibility to safeguard its members. They cannot regulate who works as agencies, however reports are important to highlight the scale of issues, to escalate concerns, and to evidence practice that goes against Spotlight’s code of conduct.

If your report is regarding an agency email agents@spotlight.com

Equity (UK Actors’ Union) → Equity Website
Equity is the official trade union for performers and creative workers in the UK. They offer legal support, guidance, and a confidential harassment and bullying reporting service for Equity members (only). As a union, they can represent you in disputes, escalate concerns, and provide practical support if you decide to take further action. Please note they will only help or give support to those who are already members of Equity. That said, reporting is still worth doing in case members report the same person in future as it builds context and strengthens a case.

If your report is regarding an agency email agents@equity.org.uk

E.A.S.I. (Employment Agency Standards Inspectorate) → EASI Website
This is the government regulator for private recruitment agencies in England, Scotland, and Wales (ie talent agencies). They ensure that recruitment agencies comply with the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003. EASI investigates complaints about agencies, including issues like withheld pay, failure to provide contracts, charging up front fees etc.
You can make a complaint here.

Email eas@businessandtrade.gov.uk

The Casting Guilds
The Casting Director’s Guild CDG Website
The Casting Director’s Association CDA Website
The CDG and CDA are organisations that represent casting directors and upholds professional standards in casting. They have Codes of Conduct, provide resources, and have Complaints Procedure (regarding CD’s that are members of the guilds) - so if you believe a casting director has acted unprofessionally, or that rogue practices by agents are impacting casting directors who are members, you can raise your concerns with the relevant organisation.
You can make a report to The CDG here.
You can contact The CDA here.